Legal
Privacy
Policy.
Last updated: January 2026
Who We Are
SwimFitz provides private one-to-one home swimming lessons across London and Hertfordshire. We are committed to protecting your personal information and being transparent about how we use it.
This privacy policy explains what data we collect, why we collect it, and how we handle it. If you have any questions, please contact us.
Data We Collect
We only collect information that is necessary to provide our service. This may include:
- Your name, email address and phone number
- Your home or pool address
- Information about the swimmers you are booking for (age, ability, goals)
- Payment information (processed securely — we do not store card details)
- Any special requirements or medical information you choose to share
How We Use It
We use your information solely to provide and improve our swimming lesson service. Specifically:
- To book and arrange lessons at your pool
- To communicate with you about your bookings
- To tailor lessons to your swimmers' needs
- To send occasional service updates (you can opt out at any time)
We will never use your data for unrelated marketing or share it with third parties for commercial purposes.
Data Sharing
We do not sell or rent your personal data to any third party. We may share limited information with trusted partners only where necessary to deliver our service, such as payment processors.
All third parties we work with are required to handle your data in compliance with UK GDPR.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request that we correct or update your data
- Request that we delete your data
- Object to or restrict how we process your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us and we will respond within 30 days.
Cookies
Our website uses essential cookies to function correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch:
- Via our contact form
- By email: [email protected]
We take privacy seriously and will respond to all queries promptly.